Frequently Asked Questions

Hair removal with Candela Alexandrite is virtually pain-free thanks to a Zimmer cold-air cooling system. You feel only a mild snap, far more tolerable than waxing. Cold air is directed onto the skin during every pulse for maximum protection and comfort.

Typically 6–8 sessions, spaced 6–8 weeks apart. The exact number depends on skin type, hair colour and density, and hormonal factors. After the full protocol, 1–2 maintenance sessions per year may be needed.

Yes! Alexandrite laser hair removal achieves permanent hair reduction of 85%+ after the full protocol. Any hairs that may regrow are noticeably finer and sparser.

Absolutely. The Candela machines we use are FDA-approved (US Food & Drug Administration) and CE-marked. Laser hair removal technology has been used safely for over 20 years. Our certified team ensures correct application at every session.

Candela Alexandrite is suitable for all skin phototypes (Fitzpatrick I–VI). Each treatment is adjusted to your skin type and hair characteristics.

Avoid waxing, plucking or any hair removal that pulls the root for 4 weeks before. Shave the area the day before or the morning of your session. Avoid sun exposure or solarium for 2 weeks before. Do not apply creams, perfumes or deodorant on the area.

Avoid sun exposure for 2 weeks. Use SPF50+ sunscreen if the area is exposed. Moisturise daily with a gentle lotion. Avoid hot baths, saunas and intense exercise for 24–48 hours.

We recommend waiting at least 2 weeks after your last sun exposure or solarium. Tanned skin has more melanin on the surface, which can reduce effectiveness and increase the risk of irritation.

IPL (Intense Pulsed Light) emits a broad spectrum of light and is not laser. It is less effective, requires more sessions, and does not deliver permanent results. Alexandrite Laser at 755nm targets hair melanin precisely with greater accuracy and effectiveness.

Your price depends on the area, your phototype and the number of sessions you need, so we give a personalised written quote after a free assessment. No prepayment and no commitment: when you come to your sessions consistently, your 6th session on the same area is our gift. Book your free assessment and you will have your quote the same day.

Yes! You can book through our website form, by phone, or via our Telegram bot. The first assessment is always free.

Yes! We offer a free first appointment which includes: skin check, hair assessment, patch test (trial pulse) and a personalised treatment plan. With no commitment.

We offer six professional Phytomer protocols: Deep Facial Cleansing, Hydracontinue Hydration, Soothing Facial (Douceur Marine & Cica), Rosée Glow Express, Intention Jeunesse Anti-Ageing and Révélation Lumière Even Tone. We also offer red LED light therapy (LED mask), on its own or combined with a protocol.

Phytomer is a French marine skincare house whose products use active ingredients of marine origin. We use its professional cabin protocols, designed specifically to be performed by an aesthetician in an aesthetic centre.

Between 30 and 75 minutes, depending on the protocol. Rosée Glow Express takes about 30 minutes, while Deep Cleansing and Intention Jeunesse Anti-Ageing take up to 75 minutes.

Yes. Rosée Glow Express or the Soothing Facial can be combined with your laser hair removal programme, scheduled by our team. Révélation Lumière Even Tone is done outside your laser session cycle.

It is a mask that emits red and near-infrared light while you relax. It is non-invasive, painless and relaxing, and helps improve the look of your skin. It can be enjoyed on its own or together with a facial protocol.

It depends on your skin and your goals. After your free assessment, our team will suggest the protocol and schedule that suit you.